Case study

Guidewire PolicyCenter Implementation – UK Specialist Insurer (London)

Modernization of policy administration through cloud-based Guidewire PolicyCenter with expanded Professional Indemnity and Personal Lines capabilities.

Client: London-based specialist P&C insurer

Project period: Specialist P&C insurer implementation programme

Project in numbers

40% → 60%

increase in code coverage, improving stability and reducing regression risk.

7

core delivery specialists supported by architecture and integration experts.

Cloud

PolicyCenter deployment enabling scalable, modern policy administration.

Client and project context

Client London-based specialist P&C insurer – portfolio includes Professional Indemnity and Financial Lines.

Context The programme modernized policy administration on Guidewire PolicyCenter in the cloud, expanded the Personal and Financial Lines portfolio, and improved product configurability in a dynamic market environment.

Project goals

Modernize policy administration via Guidewire PolicyCenter (cloud-based)

Expand Personal and Financial Lines portfolio (focus: Professional Indemnity)

Improve product configurability in a dynamic environment

Project scope and team

Project scope

  • Design and rollout of new product lines
  • End-to-end policy lifecycle modeling (submission → quote → bind)
  • Integration with CRM and financial/payment systems
  • CI/CD implementation aligned with cloud best practices
  • Automated testing strategy to enhance release quality

Project team

Delivery team

Architecture support

Integration support

7-member delivery team supported by architecture and integration specialists.

Additional solutions and best practices

Admin Control Framework (ACF): proprietary layer separating dynamic and static configuration logic

Dual configuration architecture improving maintainability and product extensibility

Increased code coverage (40% → 60%), improving stability and reducing regression risk

Standardized CI/CD pipelines enabling automated build, test, and deployment

Implementation results

Cloud-based, modern policy platform for Personal Lines

Faster product time-to-market

Streamlined underwriting and policy issuance

Improved system stability and maintainability via enhanced QA processes

Technical architecture

Platform

Guidewire PolicyCenter (cloud)

CI/CD

Jenkins / GitHub Actions / Azure DevOps

Integrations

REST/SOAP integrations

Quality

Advanced test automation and coverage tooling

Configuration

ACF-based configuration management

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